Microsoft Office For Mac Fix

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  2. How To Fix Microsoft Office Autoupdate For Mac Not Working
  3. Microsoft Office For Mac Fix Pro
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Microsoft recently released Office 2019, the latest version of its Windows and Mac office suite, with useful new features slotted almost seamlessly into the familiar interface.A distraction-free. Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive —combining the familiarity of Office and the unique Mac features you love. Work online or offline, on your own or with others in real time—whatever works for what you’re doing.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft PowerPoint for Mac, or when you try to open a new presentation, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Resolution

To resolve this problem, follow these steps.

Microsoft PowerPoint 2008 or later

Step 1: Remove Powerpoint Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Drag com.microsoft.powerpoint.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 7.

  6. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  7. Quit all Microsoft Office for Mac programs.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open Preferences.

  11. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 13.

  12. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  13. Quit all Microsoft Office for Mac programs.

  14. On the Go menu, click Home.

  15. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key whil you click the Go menu.

  16. Open Preferences.

  17. Open Microsoft, and then Office 2008 (or Office 2011).

  18. Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.'

  19. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash.

Step 2: Try Powerpoint in Safe Mode Boot

Restart your computer in the Safe Mode. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

Once in safe mode, test Powerpoint. If the issue continues to occur, proceed to next step.

Step 3: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If the issue continues to occur in Safe mode, proceed to Step 3.

Step 4: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft PowerPoint 2004

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library, and then open Preferences.

  4. Drag com.microsoft.powerpoint.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6.

  5. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  6. Quit all Microsoft Office for Mac programs.

  7. On the Go menu, click Home.

  8. Open Library, and then open Preferences.

  9. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 11.

  10. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  11. Quit all Microsoft Office for Mac programs.

  12. On the Go menu, click Home.

  13. Open Library, and then open Preferences.

  14. Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. The problem is not related to the preference files.

  15. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and then restore the file to its original location. The problem is not related to the preference files. If the problem is resolved, drag PowerPoint Toolbars (11) to the Trash.

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Microsoft Office For Mac Fix Disk

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Introduction

This step-by-step article describes how to enable or to disable the display of a warning message every time that you click a hyperlink in a 2007 Microsoft Office program or in a Microsoft Office 2010 program.

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More Information

How To Fix Microsoft Office Autoupdate For Mac Not Working

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

In 2007 Office and in Office 2010, when you click a hyperlink or an object that links to an executable file, you receive the following warning message:

This behavior occurs regardless of your security level settings.

Note

To locate your security level settings, point to Macro on the Tools menu, and then click Security.

Additionally, when you open either TIFF images or Microsoft Document Imaging (MDI) files, you receive the following warning message:

You receive this warning message even when you have already implemented the registry key that this article describes. This warning message comes from the HLINK.dll file when link navigation is handled. You can differentiate the 2007 Office or 2010 Office hyperlink warning message from the HLINK warning message by looking for quotation marks around the file path in the warning message. The 2007 Office or Office 2010 message contains quotation marks. The HLINK message does not contain quotation marks. 2007 Office and Office 2010 try to determine whether the file type itself is unsafe by checking the extension, the progid, the classid, and the MIME type of the document.

How to globally enable or disable hyperlink warnings

To have us enable hyperlink warnings for 2007 Office programs and for Office 2010 programs for you, go to the 'Here's an easy fix' section. If you prefer to enable the setting yourself, go to the 'Let me fix it myself' section.

Here's an easy fix

To fix this problem automatically, download and run 'Microsoft Easy Fix 20189',and then follow the steps in the easy fix wizard.

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
Enable hyperlink warnings

Let me fix it myself

To enable or to disable the hyperlink warnings in 2007 Office programs and in Office 2010 programs when an https:// address, a notes:// address, or an ftp:// address is used, you must create a new registry subkey. To do this, follow these steps:

  1. Click Start, and then click Run.

  2. In the Open dialog box, type regedit, and then click OK.

    Note

    • You have to modify only one of these registry subkeys. You do not have to modify both.
    • If the Security subkey already exists, go directly to step 6 after you select the Security subkey.

  3. In Registry Editor, locate one of the following registry subkeys for 2007 Office: HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonOr, in Registry Editor, locate one of the following registry subkeys for Office 2010: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0Common

  4. Click the registry subkey, point to New on the Edit menu, and then click Key.

  5. Type Security, and then press Enter to name the key.

  6. On the Edit menu, point to New, and then click DWORD Value.

  7. Type DisableHyperlinkWarning, and then press Enter to name the entry.

  8. In the right pane, right-click DisableHyperlinkWarning, and then click Modify.

  9. In the Edit DWORD Value dialog box, click Decimal, and then type 1 or 0 under Value data.

    Note

    A value of 0 enables the hyperlink warning message. A value of 1 disables the hyperlink warning message.

  10. Click OK.

  11. Exit Registry Editor.

How to enable or disable hyperlink warnings per protocol

To disable the display of security warnings for a specific protocol, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.

  2. Locate the following registry subkey:

    HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOfficexx.0CommonSecurityTrusted ProtocolsAll Applications

    Note In this subkey, replace 'xx.0' with 12.0 for Outlook 2007 and with 14.0 for Outlook 2010.

  3. Click the All Applications subkey.

  4. On the Edit menu, point to New, and then click Key.

  5. Type the name of the protocol that you want to exclude. For example, to disable the display of a security warning for the 'Notes:' protocol, type Notes:.

    Note Make sure that you include the colon (:) character.

  6. Press Enter.

  7. Exit Registry Editor.

If you still receive a warning message

After you disable warning messages, you may still receive a warning message from Microsoft Windows. If you continue to receive a warning message after you follow the steps in this article, use one of the following methods to resolve the issue.

Note

Method 1 applies only to Windows XP and to earlier versions of Windows. For Windows Vista and for later versions of Windows, use method 2.

Method 1: Turn off the 'Confirm open after download' option for the file type that you are trying to open

  1. Double-click My Computer.
  2. On the Tools menu, click Folder Options.
  3. On the File Types tab, select the appropriate file name extension (for example, WMV) in the Registered File Types box, and then click Advanced.
  4. Click to clear the Confirm open after download check box, and then click OK.
  5. In the Folder Options dialog box, click Close.

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Method 2: Modify the HKEY_CLASSES_ROOTCLSID>EditFlags registry subkey

Use this method if the warning message affects multiple computers.

To disable the warning message, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.

  2. Locate the following registry subkey:

    HKEY_CLASSES_ROOT<CLSID>EditFlags

    For example, if the file name extension is WMV, select HKEY_CLASSES_ROOTWMVFileEditFlags

  3. Click EditFlags, and then click Rename on the Edit menu.

  4. Type OldEditFlags, and then press ENTER.

  5. On the Edit menu, point to New, and then click DWORD value.

  6. Type EditFlags, and then press ENTER.

  7. On the Edit menu, click Modify.

  8. In the Edit DWORD Value dialog box, click Hexadecimal under Base.

  9. Type 10000, and then click OK.

MacMicrosoft office for mac fixes

To re-enable the warning message, follow these steps:

Microsoft Office For Mac Fix

  1. Click Start, click Run, type regedit, and then click OK.

  2. Locate the following registry subkey:

    HKEY_CLASSES_ROOT<CLSID>EditFlags

  3. Click EditFlags, and then click Modify on the Edit menu.

  4. Type 0, and then click OK.

Note

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Even after you follow these steps, you will receive the warning message if you open files in Office 2010 under Protected View.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.